Regions Bank S Emerson Ave, Indianapolis, Indiana

Regions Bank Reviews

1.8 stars based on 9 reviews

Featured Comments:

• J

  Joshua Ingersoll

  4.0

  Good service and quick response to fraud.

• J

  Jeff Howell

  1.0

  This is the 2nd time that Regions has failed me as a long-time customer! After receiving a letter last week that they would be sending my new card out, I just received a denial letter. The reason: not providing an income document- and for a secured card that was of no risk to them! They never even asked me for any documents, which I easily would have provided on the same day. Now, they say I have to come back in person again to reapply, which I will not do. I will go to another bank to do business. If you want a bank that takes care of it's own, do NOT bank with Regions. I plan to close out my accounts the first quarter of next year. :( UPDATE: I did give Tyler my phone number and he called me to discuss things on Jan. 3rd. He said he would look into the situation and get back with me. But, he still has not called me back in over 2 weeks now and ignored my follow up email from 5 days ago. In the meantime, another company already approved me and sent the same card that Regions initially approved me for in person, before retracting the approval. So, the 'Response from the owner' was only for PR purposes....as there was no effort by Regions to make things right.

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  Response from the owner

  We understand this was a frustrating experience, Jeff. If you send us your phone number to [email protected], we can reach out to learn more. -Tyler

• M

  Michael Okray

  1.0

  Drive through is always slow as molasses, even when I'm the only car there. 20+ minutes just to get an acknowledgement that I'm there, not to mention addressing what I came for.

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  Response from the owner

  We're sorry to hear of your long wait time at the branch, Michael! If you send us an email to [email protected], we'll reach out to learn more. -Tyler

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