Regions Bank Church St, Douglasville, Georgia

Regions Bank Reviews

2.8 stars based on 13 reviews

Featured Comments:

• j

  jamie troup

  5.0

  The notary at this location, Jacques Jean is AWESOME!!! Always professional, friendly and exceedingly willing to help with any questions asked. Consistently, goes over and beyond to represent the Regions Brand in a Customer First approach. Unfortunately, during my visit, I witnessed the manager take their frustration with a customer out on him... conversation able to be heard in the lobby, with customer's present - should have been a closed door conversation, with a more appropriate tone. If it hasn't been said, Thank you Jacques for your assistance today and always!

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  Response from the owner

  We are happy to hear about your awesome customer experience! We appreciate you taking the time to share with us! -Trish

• V

  Vince Adams

  1.0

  Disappointing. Be prepared for bias, poor service, and unprofessionalism. Mainly, you couldn't trust what they say. When you go there you'll see what I mean. It seems like this is a fake branch and leaves me wondering why it exists.

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  Response from the owner

  We don't want you to feel this way. If we can further discuss your experience, please send over an email with your phone number to [email protected]. -Ana

• Z

  Zaee Hunt

  1.0

  This location will make you NOT want to bank w regions AT ALL. when I started accounts I was in Woodstock. That location is 100% great! Good people great attitudes and they actually care about the customers. The Douglassville location is a 360 of the others. It’s clear no one higher up has came down to see the foolishness that goes on there. RACISM RUDENESS CARELESSNESS EXTREME RUDENESS AGAIN & NO REGUARDS FOR CUSTOMERS. I even overheard a customer come in w an banking appointment and was told from across the room that he would have to wait and additional 40 min pass appointment time and there was only 2 customers in bank …PURE LAZINESS, FIRE EVERYONE, START OVER. I couldn’t recommend a bank teller for you here. 0/10

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  Response from the owner

  We'd like to apologize for any frustration this has caused. Our team would like to speak with you further. Please send us an email with your phone number to [email protected]. -Ana

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