Regions Bank W Hill St, Thomson, Georgia

Regions Bank Reviews

3.6 stars based on 4 reviews

Featured Comments:

• N

  Nicole Waters

  5.0

  Regions has been extremely helpful with navigating banking in a new town. I left another big bank who just went through a major merger. That bank disappointmented me beyond words. Regions has been a delightful change of pace. Also, if it matters to you if other countries own the banks...do your research. I am very happy I chose Regions.

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  Response from the owner

  We are excited to create a relationship with you, Nicole! Please don't hesitate in reaching out to our team at [email protected], if we can ever assist you. Have a great day! -Ana

• O

  Original Bee Cee

  2.0

  Only six reviews? Lol. I've been banking with Regions on and off for 11 years. It goes mostly okay - it's a bank. They did catch a $740 chg and issued me a new card the next day. I was grateful. But when you call, and the system says your wait is 5 minutes, you can't believe that. It took 30 mins to get thru. That's fine, it happens. I had a few problems this week and had to call multiple times. Added up to at least 90 mins collectively. The rep told me it would take 3-5 DAYS to credit my account. I was not happy. He did get his supe on the line who did a "one time" courtesy. Okay, great. Why in 2021 with abundant tech is that a thing? Today, I called and a mistaken transaction which was immediately credited by Verizon and showed up in 10 minutes it STILL takes 24-48 hours. The rep acted like that's great because other banks take longer. What frosted my flakes is three of the reps really were dictating what happens with MY money. Banks should be very afraid about right now. For far too long they believe themselves the holders of our money. Between other banking options and crypto, they better up the tech ante and service accounts quick, fast, and in a hurry. This "process" bullspit needs to be seriously looked at. Too many other banks. Be better.

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  Response from the owner

  Hello. Thank you for sharing your review and feedback, it is very important to us! We certainly don’t want this to be the type of customer service you can expect. If our team can be of assistance, please send us an email at [email protected] to share more. We’ll be glad to try to assist you as best as we can. - Hector

• M

  Mike Jones

  5.0

  A very good bank .Keep up the good work....Happy New Year..

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