Regions Bank N Patterson St, Valdosta, Georgia

Regions Bank Reviews

2.8 stars based on 18 reviews

Featured Comments:

• C

  Chuck Jackson

  4.0

  I have only been doing business with this bank and I use the Valdosta branch for 6 months or so. I have to say that I find the tellers to be very friendly and kind and they are very professional. I give a special recognition to Jennifer as on several occasions when I needed either a cashiers check or a money order I can call ahead and she has it waiting when I pull up to the window. I am also impressed that although I have only been using this branch a short time, they remember my name each time I go there. Great customer service.

• B

  Brittani Arnold

  1.0

  Not helpful at all really deserves 0 stars if you are trying to open a trust account go somewhere else.

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  Response from the owner

  Hello, Brittani. Your review and feedback are very important to us! If our team can be of help with further topics, please connect with us via email at [email protected]. We’ll be happy to reply and engage as soon as we can. - Hector

• D

  Darin Barfield

  1.0

  Regions Bank Customer Service is extremely poor, they turn away potential customers due to making a simple teller transaction difficult. A friend wrote me a small check for reimbursement of repairs I did for them, In attempt to cash the “good” check written from a Region account, they didn’t want to cash thru the drive-thru as I am not the acct holder- Despite having my idea, said I would have to go inside, I have encountered this a few times, so no problem- then the teller informs me they will CHARGE a FEE to cash a check written off their own bank!🤯 I have both savings & checking accounts with at least 3 other lending/banking institutions locally & not one will charge a fee to cash a check I write to a friend or vendor- If they did I would close my account immediately. I politely informed the teller of my dissatisfaction- in which they expressed they did not really care… that I could teller their customer of their refusal to cash her check, I left their line,… driving over to Guardian 🏦 & cashed the small check without issue, My suggestion to any region bank customers, move your business to a bank that values your business & treats the people or companies in which you write ✍️ your checks to with respect & good customer service, Try Guardian Bank, or Bank of America or First Federal Bank or First State /Synovus … All Far Superior Service.

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  Response from the owner

  Hello, Darin. Thank you for sharing your review and experience, it is very important to us! We are so sorry for the fees charged while trying to cash this check, we understand how inconvenient it must be to have a fee charged while visiting the originating bank. Our team would like to try to better serve you, please email us at [email protected] to share more. We’ll be delighted to engage and learn more on this activity. - Hector

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