Regions Bank US New Port Richey, Florida

Regions Bank Reviews

2.9 stars based on 20 reviews

Featured Comments:

• G

  Georgie Smirlis-Gibson

  5.0

  Eric rocks!! I made a horrible mistake with my banking, I deposited a large sum of money into a wrong account, and in a panic called and spoke to Eric, he was calm cool and helped me resolve the issue quickly, it could’ve been horrible for me and he made me feel better right away. At the end of the day the money was back in my account safe and sound. Thank you so much Regions Bank in Newport Ritchey !

• m

  mary beth ensor

  1.0

  Wotki g class familes should not use this bank . they charge over draft fees like air . its almost impossible to take care of all the fees and maintain a positive balance . they are taking advantage of this and its sad . im a mom of 3 and i had to take out a loan just to pay back all the fees . Dont Bank With Regions they play dirty

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  Response from the owner

  We don't like hearing that this is your impression of us. Our team would like to further discuss these concerns. If we can speak with you, please send us an email to [email protected]. -Ana

• K

  Krista Gust

  1.0

  I deposited a decent size check the other day and right away I felt the cold shoulder from my "Financial Relationship Consultant" Valentina Kastrati. She wasn't letting me finish my sentences before she was rudely interrupting me and cutting me off ANY TIME she could. Now; I understand bank policy and had it been done with an ounce of professionalism, this mornings events would have gone differently. Sadly, I arrived at 8am (the posted opening time) and sat in the drive-thru line all of 20 mins before someone had actually acknowledged my existence. Even with the "Notice of Hold for Case-by-Case" form digitally printed and made out by the bank itself on 6/21/21 when this black and white legal form states they were delaying 25% of said check. 'This hold to expire on 06/22/2021, making funds available to you the next business day'. Which is today. Moving right along, I go to inquire about why I just deposited money and they are charging me for an overdraft fee that CLEARLY NEVER OCCURRED, ALONG with telling me I am not eligible to retrieve ANY OF MY CHECK until June 30th! SO REGIONS BANK HAS CHOSEN NOT TO HONOUR A BINDING, BLACK AND WHITE DOCUMENT TO RELEASE MY MONEY! AND CONVENIENTLY THE BRANCH MANAGER WENT FROM MEETING TO MEETING TO MEETING AND WON'T SUPER CONVENIENTLY BE AVAILABLE UNTIL AFTER 2PM TODAY!

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  Response from the owner

  Hello Krista. We are so sorry for the troubles this has caused you. Our team doesn’t want you to continue feeling this way. We would like to learn more of your situation and try to assist you. If you can so kindly send us an email to [email protected] and include your phone number and other inquiries you might have. We will give you a call. We want to make sure this doesn’t happen again. Thank you for helping us become a better bank for you and our community. – Hector

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