Regions Bank N Brindlee Mountain Pkwy, Arab, Alabama

Regions Bank Reviews

2.2 stars based on 6 reviews

Featured Comments:

• C

  Carl Vickroy

  1.0

  This branch is such a blight on regions banks credibility in general. I have banked with regions half my life and this branch makes me want to go to another bank. The manager is insufferable, condescending and careless. He goes out of his way to cause problems with the people of Arab. This branch has become the laughing stock of this town and anyone here will warn you against going to this branch. I have had problems with this branch before but i thought by now corperate regions would have removed these incompetent people from the branch yet they haven't. Im fed up. On top of all the problems I have had, they don't even answer the phone. They are all rude and act like their problems are more important than yours. Regions has got to do something about this branch. The people of Arab have been suffering because of them for many reasons and it's been like this for many years now.

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  Response from the owner

  Hello, Carl. Your review and experience are very important to us! We’re so sorry for the negative treatment and service you may have received during your visit. Our team will make sure to have this documented properly and forwarded to the appropriate teams. Feel free to connect with us via email at [email protected] to share more. We’ll make sure to respond and engage as soon as we can. - Hector

• P

  Pat Sims

  1.0

  The slowest bank ever, I think I should go to guntersville

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  Response from the owner

  Hello, Pat. Your review is very important to us! We’re so sorry for the long wait time you may have experienced, this certainly isn’t the type of service we want you to expect from us. We’ll make sure to have this documented properly and forwarded to the appropriate teams. If you need help or have additional concerns, please email us at [email protected]. We’ll be glad to engage and respond as soon as we can. - Hector

• L

  Liberty Blue

  1.0

  They REFUSE to answer their phone! Obviously they weren't trained to multi task. And NO....their business and time is not more important than everyone else!

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  Response from the owner

  Our apologies for any frustration this may have caused. We definitely hear your concerns and appreciate your feedback. We've made sure to pass it along to the appropriate channels. -Trish

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