Regions Bank Mcgehee Rd, Montgomery, Alabama

Regions Bank Reviews

3.0 stars based on 4 reviews

Featured Comments:

• D

  DeVanté Snell

  5.0

  First visit to this location and it was a great experience. My clerk was Brittany, she was kind, professional and very helpful. She even offered me to speak with a banker on saving strategies and solutions. That’s what you call customer service. I will definitely revisit based on that experience.

• P

  PositiveVibes

  1.0

  Chelsea at this location was extremely rude when I called about an issue with my account. She was raising her voice and being extremely impatient when I was asking for help. She disconnected the line when I was talking & when I called back, it was someone else. I will never contact this branch again. The employees are the ones that make customers not want to come back.

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  Response from the owner

  We'd like to apologize for your experience. If our team may assist you, please send us an email to [email protected]. We'll be in touch. -Ana

• s

  shubham joshi

  1.0

  Slowest bank in town, super slow employees. Always try to come with an excuse of not doing work. Never have enough cash with them and always refer to another branch. Drive thru is always packed as only one teller is at window and she’s also super slow. Their staff including manager should be fired inorder to keep this branch alive. I would recommend people not to go there unless you wanna wast 2 hrs for nothing.

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  Response from the owner

  Helli, Shubham. Your review is very important to us! We are so sorry for the service and extended wait times you’ve come to experience during your visit. We certainly don’t want this to be the type of customer service we want you to expect from us. If we can better serve you, please email us at [email protected] to share more. We’ll make sure to engage and respond as soon as we can. - Hector

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