Regions Bank US Bay St Louis, Mississippi

Regions Bank Reviews

2.2 stars based on 19 reviews

Featured Comments:

• L

  Laurie Munster

  5.0

  I love the staff there. Pam is awesome! Highly recommend this bank!

• H

  Heather Fields

  1.0

  Update**** ATM is down again 06/23/22. Three weeks after original post. I will continue to post every time the ATM is down at this location!**** Bank itself is ok when open but they close at 4:00 Mon-Thurs and 5:00 on Friday which makes banking in person impossible when working a full time job. I've been to the ATM at this same location 4 times this month trying to make a deposit and EACH time the ATM has either been out of order or deposit function not available. It is frustrating not to mention a waste of time, money and gas. It should NOT be this hard to access your money or account. If they aren't going to pay their people to work the hours that their customers need, they should at least invest in having proper working equipment. Or perhaps an app or post showing when the ATM is down which is 90% of the time so people do not make a special trip to accomplish absolutely nothing!

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  Response from the owner

  Hi, Heather. We're sorry to hear of the trouble that you had. If you send us an email to [email protected] with more information, we'll be sure to follow up. -Tyler

• r

  ralph holiman

  1.0

  The ATM at this location has been broken 90 per cent of the time for the last year. And, for some reason, they won't replace it with one that works. And, since this is the only Regions ATM in the area, that is a real problem. You'd think they would at least reimburse you for having to use other ATMs when theirs is broken.

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  Response from the owner

  Hi, Ralph. We're sorry for the inconvenience this has caused. If you send us information about the ATM troubles to [email protected], we'll be sure to have this sent to the appropriate team. Please provide any error messages or anything you may have received. -Tyler

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