Regions Bank Dyersburg, Tennessee

Regions Bank Reviews

3.1 stars based on 9 reviews

Featured Comments:

• D

  Dave Council

  5.0

  My wife and I walked in, having never been there before. It was on a Friday. All hands were on deck. I sat my wife down. She was sick No Covid, by the way. She had her mask on. I went to the end of cashiers row. The lady at the end of the row was very nice. We had to wait. Bad news? No. We were directed to an office by a young lady who was very nice as well and kind and helped us with a new checking account. She later informed us she had just started working there six months. Her way and behavior was like we had met a new friend. We are a happy couple. Thanks, Dave Council, Newbern,Tn

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  Response from the owner

  This is so great to hear! We appreciate you taking the time to share your awesome experience with us! -Trish

• J

  Jamie Williams

  1.0

  Another horrible experience!!!! Sat in the drive thru lane for 30 minutes to make another simple banking transaction. Lobby was supposed to be open til 2pm, arrived at the bank at 12:30 and all doors were locked. Poor management and staffing!!!

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  Response from the owner

  Hello, Jamie. Thank you for sharing your review and feedback, it is very important to us! We are so sorry for the extended wait time you had to experience; this certainly isn’t the type of customer service we want you to expect from us. We’ll make certain to forward this incident to the appropriate teams. If we can further assist, please email us at [email protected]. We’ll be glad to engage and respond as soon as we can. - Hector

• J

  Jamie Williams

  1.0

  Sitting in the thru for almost 20 minutes to make a simple bank transaction is ridiculous!!!!

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  Response from the owner

  Hi, Jamie. We're sorry to hear of your extended wait time. We've made sure to notify our Complaints team about this matter. Let us know if we can help in the future. -Tyler

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