Renasant Bank Lakeland Dr, Flowood, Mississippi

Renasant Bank Reviews

3.1 stars based on 5 reviews

Featured Comments:

• J

  Joseph Bridegman

  5.0

  Never had a problem with them. Great team and one thing for sure they will always greet u with a smile.. Because to me a great attitude goes a long way!!!!!!!!

• c

  chase Carroll

  3.0

  They are ok. Customer service was fair but not fabulous. They were never rude but do not necessarily make you feel welcomed. The main reason for 3 stars is they have weird policies. They won’t let you do a mobile deposit over 1k for the first 3 months. It took them over 2 weeks to send our check books in. Anytime we try to get in touch it’s never the first time. Frost handled everything when transferring money in between banks but dealing with Renasant was a struggle within itself. Maybe I’m use to my old bank (which we actually decided to keep after realizing Renasant’s service) but it is only in Texas. Yet, frost still handles all of our problems immediately. So if I’m comparing them to frost bank, it’s a 2 star. But in general, this is just an average bank. Nothing special, nothing horrible.

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  Response from the owner

  Hi Chase. we appreciate your feedback. If you would like to discuss your experience at the Flowood location further with someone, please contact us at 877-367-5371. Thank you. - Liz

• D

  Deundria Smith

  1.0

  I come here 5 days a week for the past 6months STRAIGHT for my job getting coin change or whatever the case maybe . I've never had a problem getting coin change or anything through the drive through , but all of a sudden today they can't . That's crazy I've already been waiting for 1 hour now I have to wait another 30min . Who ever is the Caucasian male that work January 12th early morning BAD CUSTOMER SERVICE . I love this bank now he makes me HATE it . !!

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