Republic Finance Hillcrest Rd, Mobile, Alabama

Republic Finance Reviews

2.5 stars based on 4 reviews

Featured Comments:

• Q

  Queen King

  5.0

  The customer service is awesome. Representatives are always being helpful. This is one of the best loan offices in Mobile. I am very pleased. I would recommend them to anyone. The monthly payments are very reasonable with the amount they give you. Regina was my representative and she did a great job.

• M

  Monique Martin

  1.0

  They have the most illiterate workers ever, I was not told that it was an interest loan when it was initially taken out Johnathan added different insurances on but never told me it would make my payments go up there was a payment debited from my acct when i hadn't given anyone my account info. No one could give an explanation and the supervisor had an attitude when trying to rectify the situation. Im utterly disgusted with this company. Update: They lied causing me to accumulate interest told me that customer service misinformed me on my account which they hadn't it was the office fault and the more i deal with them the more i see how incompetent the workers really are from management on down.

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  Response from the owner

  Hi, we are sorry to hear about the experience you have had with Republic Finance, LLC (Republic Finance). Republic Finance strives to provide excellent customer service and your feedback gives us an opportunity for improvement. If you would like a member of our customer solutions team to reach out to you, please go to republicfinance.com/contact and leave a comment with your name and telephone number.

• N

  Norma Webb

  1.0

  Can never pay online! Always says wrong account number although account number is same as account number on contract

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  Response from the owner

  Dear Norma, thank you for your feedback & patience with our response! If you are attempting to make a payment online using your bank account and routing number, you must enter your account number, which is a combination of the account and contract number, using numbers only. Do not include the slash when entering the account number (Example: 123456789). When entering a date of birth, the following format must be used (MMDDYYYY). If you are attempting payment using a debit card, your account number will be a combination of your branch ID and Republic Finance account number (Example: 12-3456-78910). If you have any further questions, please use our branch locator tool to find the branch closest near you to speak with one of our office employees at www.republicfinance.com/branch-locations. Thanks!

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