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- Residential Loan Center Independent Bank Pl, Orion, Columbus
- Phone:
- +1 614-907-7243
- Website:
- https://www.independentbank.com/find-a-location/Columbus-Mortgage-Loan-Center
- Address:
- 8760 Orion Pl Suite 204, Columbus, OH 43240, United States
- Hours:
- Friday9AM–5PMCLOSE
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Residential Loan Center Independent Bank Reviews
2.0 stars based on 4 reviews
Featured Comments:
c
cploper Goodlier
5.0
Hi my name is Chris Wilson and I have had such an amazing experience with this place I just had to share it! My loan officer Ryan Childress made buying a house much easier then I ever expected! This place is extremely professional and devoted to there customers! I highly recommend this bank as the place to go for your mortgage needs!
A
Ann Dimmerling
1.0
They make it IMPOSSIBLE to make a loan payment. It is not easy to do online on the website or the new app. I just tried the automated phone system and after I made it through the very cumbersome menu and hit “1” to agree to process the transaction, it said “that menu could not be found” and it hung up on me. NO WONDER your call center is swamped with calls. You make it difficult for the customer, difficult for your employees, and you haven’t figured out it would save you money in the long run to make working with you convenient. HATE making my payment every month because of this.
Response from the owner
Ann, we are so sorry to hear about this. If you are still experiencing issues, please give us a call at 800.355.0641 so we can discuss it together.
T
Tod Gibbs
2.0
Although the approval of the loan was relatively easy, the over all experience with some of the staff at the bank from beginning of application to now servicing the loan, has been disappointing. There seems to be a tone when you deal with them that you are a bother. I have had a few issues that were on their end. Their response to these just is not what I am used to from a bank that I give the privilege of my business to. It seems they would make a bigger attempt to own the issue, resolve it in a nice and friendly way and over all just care. I personally will not use this bank again just due to the lack of customer service in a friendly manner.
Response from the owner
Tod, we are so sorry to hear this and sincerely apologize for the experience you received. We'd be happy discuss this further at 614.907.7243.
More reviews (1)
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Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Friday :9AM–5PM
- Saturday :Closed
- Sunday :Closed
- Monday :9AM–5PM
- Tuesday :9AM–5PM
- Wednesday :9AM–5PM
- Thursday :9AM–5PM
FAQs
1. How to Contact Residential Loan Center Independent Bank?
Please Call +1 614-907-7243. You can complete contact form for further negotiation.3. What's the Procedure of Applying for a Loan at Residential Loan Center Independent Bank?
You can check out on their website as long as you need loans.5. What if I Fail to Pay My Loan On Time?
You need to get in touch with your lender for negotiation in advance if you can't repay the debt.
2. Where Can I Find out Residential Loan Center Independent Bank?
8760 Orion Pl Suite 204, Columbus, OH 43240, United States can be the address of Residential Loan Center Independent Bank. You can find more nearby loan stores in Ohio here.4. Does Residential Loan Center Independent Bank Register as an Agency or a Lender?
Residential Loan Center Independent Bank is a Mortgage lender which will accept all kinds of loans. Besides, you can try WeLoans which can connect you with the best lenders for your reference.6. Does Residential Loan Center Independent Bank Accept People with Bad Credit?
Sure, you can call them for more details before you move forward.