Residential Mortgage Services, Inc. Northampton St, Easthampton, Massachusetts

Residential Mortgage Services, Inc. Reviews

4.5 stars based on 8 reviews

Featured Comments:

• A

  Ashley Boyd

  5.0

  Kate was AMAZING! She really went out of her way to help us secure a loan and get us to our end goal! We are extremely happy with the professionalism, quick replies to emails and just general desire to help us get our HOUSE! Would highly recommend to anyone who is looking to buy a house! I know for sure if anything ever changes we are going right back to Kate to help up on our next adventure.

• S

  Sara Lin

  1.0

  Filled application no reply, had to call to see what is going on.was told to call back , no response again. I guess I am not welcome to this business .

• R

  Ryan Ramos

  5.0

  Kate Reagan and her team were excellent on every level throughout my entire process (pre-qualification, offer, acceptance, closing, etc.). From the start, I was immediately under the gun to get a quick 1-day turnaround local loan pre-qualification. Kate responded on the weekend to clearly explain the simple process and quickly delivered the pre-qualification documentation I needed with the necessary amount and a very favorable interest rate. Once my offer was accepted, Kate and her team pointed me to their easy to use app where I got my notification, status updates, and repository for necessary documentation. When it came time to select my homeowners insurer, I was partial to working with Geico based on my customer experience with them, even though Kate suggested another recommended vendor. Once I relayed the quoted policy amount and terms, Kate asserted that her recommended vendor could do significantly better, which she did by saving me $800/year with the same policy requirements. Because of Kate and her teams' comprehensive experience, prompt, professional, and clear communications and solid customer service, I would highly recommend her to anyone looking for a loan.

More reviews (5)