Rivermark Community Credit Union Sw Barrows Rd, Beaverton, Oregon

Rivermark Community Credit Union Reviews

4.1 stars based on 35 reviews

Featured Comments:

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  Abdi Mohamed

  5.0

  Been a member since 2015 and I can’t express my gratitude for this credit union. Clean environment, kind and supportive staff, easy to use mobile banking, I absolutely love the live video tellers. I bank elsewhere as well however my main banking is done through rivermark. Definitely a bank to consider when looking for a new home.

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  Response from the owner

  Hello Abdi! Thank you for posting your review. I'm happy to hear that you like banking with Rivermark! I will share your review with the entire Rivermark team! Have a great day! ~Janet B

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  Tori Pontrelli

  1.0

  So disappointed in the service that Rivermark no longer provides. Going into the branch was friendly and easy way to bank. Now, upon multiple occasions, I have not had my questions answered regarding any of our accounts with Rivermark. There was no system of escalation to respond to our questions. The representatives were dismissive and unhelpful.

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  Response from the owner

  Hello Tori! Thank you for posting your review! I'm sorry to hear of your disappointment. While this post doesn't have many details about what happened, I did see an email from the Contact Us portion of our website with your name and this does look to be about a new payment system that we are using. We can definitely help set this up for you in a branch or by phone at 503-626-6600 option 2, option 4. I apologize that this is taking more time than it should! Have a wonderful day! ~Janet B

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  Michelle Murphy

  1.0

  Runnnnnnn! Do not bank here. How Sabrina is a manager is beyond me. She’s rude, lies, and shouldn’t even work in a bank let alone manage one. To the review a few back where she said it’s her mission to get the word out, well me too. I have banked with USAA for over a decade and had only a handful of issues that have all been resolved. Somehow since joining Rivermark, it’s a new issue every day. No resolution. Communication is a foreign concept. Just point me to the nearest, quickest exit. And get new management, stat! Pay attention the reviews Rivermark corporate…many people complaining about one person!!! Do something about it as she is actively losing clients.

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  Response from the owner

  Hello Michelle! Thank you for your review. I'm sorry to hear that you haven't had a great experience, and would appreciate if you would email me your contact information directly at [email protected] so your issues can be addressed. Thank you! ~Janet B

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