Rockland Trust Bank Cranberry Hwy, Wareham, Massachusetts

Rockland Trust Bank Reviews

3.7 stars based on 7 reviews

Featured Comments:

• A

  Adam Cecil

  5.0

  I have a couple different banks but Rockland trust is definitely one of my favorite banks all of the employees that work there a very kind and they really know how to treat their customers so I will always go there and they have ATM machines in all of the surrounding towns 😉👍❤️

• D

  Dante Vitale

  1.0

  I recently had to get a new debit card, and I was told to by a staff member online. Upon arrival, the bank teller had a rude tone and asked me what I’d like to do. They asked me an immense amount of questions about confidential matters that had nothing to do with this situation. After 30 minutes, I finally got my new card which could have been done in just a few minutes. Another staff member got involved, who I assume is a manager, and he contradicted the bank teller on why I “can’t get a new debit card”. It was only after the fact of mentioning that I will close my account that they actually worked on getting me a new debit card. By the end of it, when I said “Have a good day”, their response only was silence. Worst banking experience of my life, I will probably close my account at this point.

  ---

  Response from the owner

  Hello Dante, we sincerely apologize for your experience. We will be escalating this experience to the appropriate team, and someone should be reaching out to you shortly to learn more about your experience.

• l

  lil suds

  1.0

  bad service, rude and lazy employees, and unreliable

  ---

  Response from the owner

  Hello, we sincerely apologize for your experience. We appreciate your feedback, and we will be passing it along to the appropriate team.

More reviews (4)