Rogue Credit Union Lithia Way, Ashland, Oregon

Rogue Credit Union Reviews

3.4 stars based on 12 reviews

Featured Comments:

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  Michael Kempf

  5.0

  Refreshingly prompt, accurate, and helpful banking experiences so far. I cannot say enough good things about this bank after having so many poor experiences with my previous bank of many years. The tellers have been efficient, helpful, and friendly. My previous bank overcharged for every little service, and I often caught them at usually small and annoying, but occasionally large mistakes . So glad to now be banking at RFCU. Keep up the good work! ;-)

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  Response from the owner

  Hi Michael, thank you so much for your 5-star review! We exist for one purpose - to serve you, our members. We look forward to seeing you on your next visit!

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  Ashley Lee

  1.0

  Don’t waste your time here. Go to the other Ashland location.

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  Response from the owner

  Hi, Ashley - We're sorry to hear that we've let you down. We'd like the opportunity to hear more about your experience and see what we can do to help. Please email your contact information to [email protected]..

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  Porky Corker

  1.0

  I cannot wait to close my accounts at this sorry excuse for a bank. I've been a customer at RCU for about 12 years and I've been extremely patient with the amount of bull**** they've drug me through, and I've finally had it. 1. Constantly putting my account on hold for making purchases online, even AFTER I talked to them in person to clarify the sites I normally buy from. 2. They stopped sharing between credit unions without making that clear, the website hasn't even been updated to reflect that so how would you know?! Most of the banks I went to didn't even know yet. 3. Last year there was an auto-loan event they hosted, and I was interested in taking a loan for a used car just so that I would have extra cash on hand in the event of an emergency. When I asked the teller about the program, she literally sat there and laughed at me, eventually collected herself, and told me to go wait over there. Extremely unprofessional and made me even more uncomfortable than I already was. Forget these guys, go stash your money literally anywhere else.

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  Response from the owner

  Hi, Derek - We are sorry to hear that we've let you down. We truly appreciate your feedback and are always working to improve. We'd appreciate the opportunity to hear more about your experience with Rogue. Our Regional Vice President, Laurie Meyer will be reaching out to you today.

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