Rogue Credit Union Dahlia St, Klamath Falls, Oregon

Rogue Credit Union Reviews

3.5 stars based on 6 reviews

Featured Comments:

• C

  Chantel Mozingo

  5.0

  Always had a good experience with this Credit Union. Always kind helpful and professional.

• A

  Albert Jackson

  1.0

  Been doing online banking for 3 years with zero issues besides once losing a card and having to wait 6 days for a new card . I started a new account with rogue 2 weeks ago and have had 6 fraudulent charges already with 2 of them gone through to get money . I went in to my local branch to resolve the issues, I was told it was gonna be handled and if I had disputed the charge ( with I already did online )and I would received a new card only to keep getting fraudulent charges on my account??

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  Response from the owner

  Hi, Albert - We apologize for your experience in our branch. We take our member's feedback to heart and are always working to improve. Our branch manager will be reaching out to you to make sure your fraudulent charge issues are being resolved. Unfortunately, most financial institutions are being hit with a large volume of fraudulent charges.

• W

  William Natividad

  5.0

  I've been banking with Rogue for probably over 10 years, and have always gotten solid customer service. This new branch seems extra awesome. Maybe I've just been lucky, but there's never lines more than two people long, and I get great service in 5 minutes by friendly, knowledgeable staff, without all the extra charges from big banks. Highly recommend.

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