Rogue Credit Union Center Dr, Medford, Oregon

Rogue Credit Union Reviews

3.9 stars based on 44 reviews

Featured Comments:

• M

  Mona

  5.0

  I have been with them for years! It just keeps getting better, great people there thank you! Highly recommend them.

• J

  Jim Hughes

  1.0

  I was in the Center location to help a friend to get a loan payment corrected that this branch made. The manager came out and told him he had to make an appointment to correct this. I said that it was their problem and should not be his problem. The manager got mad and told me to get out of the office. I reported this and your response was to take the manager position. Your people are more interested in protection your employees that the customers. The manager should be removed. I have never been treated at a Banking facility like you people tolerate. Your new building across the street construction is totally missed managed.

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  Response from the owner

  Hi, Jim - We're truly sorry to hear that we've let you and your friend down. We take our members’ feedback to heart and are always working to improve. We'd love the opportunity to hear more about your experience. Please send your contact information to [email protected] and one of our leaders will reach out.

• M

  M R Nebulous

  3.0

  I've been a customer of this credit union since the 1980s. I'm very disappointed how downhill the service has come. Just simple things like your name, instead of initials, you have to use on your statements or printed on your checks is now a big issue. Not happy anymore.

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  Response from the owner

  We're disappointed to see that we've let you down. We truly take our member's feedback to heart and are always working to improve. We'd like the opportunity to hear more about your experience with Rogue. Please send your contact information to [email protected] and one of our team leaders will reach out.

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