Rush Truck Centers - Haines City Roberts Rd, Haines City, Florida

Rush Truck Centers - Haines City Reviews

4.0 stars based on 62 reviews

Featured Comments:

• R

  Randall Sykes

  4.0

  Busy!.... Busy busy busy! Definitely need more help but they do good work. 🤷‍♂️

  ---

  Response from the owner

  Thanks for stopping by Rush Truck Centers and giving us some feedback, Randall. We appreciate your business and look forward to helping you out next time you're in.

• A

  ASHRAF OMER

  1.0

  I can't Describe this experience less than triple. I purchased a truck from this location with low mileage around 400.000 the truck was looking in good shape and I got warranty with it after completing all the paperwork and pay the down payment and went to get the truck it took us like one month to drive the truck out of their lot every time we drove the truck it throughout a message and we had to wait for 5 our 6 days it took use one month until we are able to drive the truck out of their lot and we still having issue with the truck day after day until today. be careful if you are in the process of buying a used truck.

  ---

  Response from the owner

  Thank you for reaching out, Ashraf. We do our best to provide top-tier service, so we'd like to learn more about what happened and make sure we can get you what you need. Please reach out to us at 863-547-2005. We will be sure to get you taken care of.

• M

  Mitch Hero

  1.0

  This place is so inefficient. Service is a joke, they have a deal that they refer to as triage, that they will charge you for even if you decline it. And parts can never find the part unless you give them the part number and they struggle with that most times. Not to mention you'll wait for half an hour just to tell someone you're picking up a phone order that's on a charge account. And then they'll take another half hour just to find you order. Once they bring it out it will be missing the two items you could not find anywhere else and can only get from Peterbilt. It's not a franchise issue, but more of a location issue. I've been to many Rush dealerships, and I only catch hell at the ones in Florida. There's a different quality of service down here.

  ---

  Response from the owner

  Hello, Mitch. We're disappointed by your impression of our team. Please give us a call at 863-547-2005, and we'd love the chance to discuss your concerns in more detail. We look forward to connecting with you.

More reviews (59)