Rushmore Loan Management Wittington Pl, Farmers Branch, Texas

Rushmore Loan Management Reviews

2.1 stars based on 75 reviews

Featured Comments:

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  Lillian Sellers

  5.0

  Today was one of the best days in a long time. Chris provided not an excellent service but a word we haven’t come up with in the Webster dictionary. I left that call fully satisfied with his intelligent knowledge on how the process works and provided additional information needed. I have worked with many reps here but he is by far the best ever. I hope I get to speak with him again. He should be a model on how customers service looks like. He should be the poster person for customer service along with being moved into training new hires at this establishment. Thank you again Chris!!!

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  Skye Powers

  1.0

  This is by far the shadiest servicer since Bank of America and the mortgage crisis of 2008 They receive government funding but have no intention of helping home owners get home retention plans resolved. Regardless of the effects of Covid-19 On the entire country. They bought along with an investor acquired 1000s of Fannie Mae loans that had active forbearance plans in place due to the American Relief Act the loans were actually federally backed So that home owners had federal laws protecting them from default and foreclosure During our 11month of forbearance Fannie Mae sold our home to This horrible company who offers those shady payday loans as well. This in turn gave them the advantage of stealing thousands of properties at low cost Due to be able to buy back properties when they have considerable equity. Our home is appraised at 248,000 We only owe 81,000. They managed while we were in a active forbearance to default our loan even though a letter stated that they could not due that I have proven time and time again that we weren’t In default because of the forbearance and they were suppose to give us four months to have a retention modification plan They gave us the run around since feb. And asked on the application for four items But when those were provided they came up with more items needed and would the close the file with proof they recieved the forms. During my active modification They were considering it they actually started a foreclosure they sent a letter on the 15th of June and our home will be sold at auction on July 5th Due to them declaring we defaulted in feb. Needless to say I have made many complaints Filed with the Texas mortgage and lending Who absolutely did not help at all. The attorney general is looking into this due to my complaint. It’s a horrible company who will benefit off the pain of others It’s not over it’s just starting The whole country housing market will skyrocket and home owners will lose their investments due to a pandemic created ripely for these crooks to steal your homes And they won’t even bat an eye. Get out from this company and file complaints they need to be shutdown Fannie Mae needs to be investigated for the wrongful information. They gave to enter into forbearance they had no intention of honoring the retention part of the American relief act. Meanwhile all these executives and owners of these companies are lining their pockets with money.

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  Angelo K.

  1.0

  Absolutely terrible company, worst I have ever experienced and I am a loan officer myself. They are definitely doing some type of fraud. Have been charging me a late fee for years and I have proven and shown statements of proof of pay. Seems like the CFPB needs to be contacted.

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