RWM Home Loans Greenwich Dr, San Diego, California

RWM Home Loans Reviews

4.2 stars based on 28 reviews

Featured Comments:

• M

  Meaghan Stephan

  5.0

  Very helpful and always answered all my questions

• J

  James labrier

  1.0

  Horrible company to work for and horrible staff all around. A year ago most of the staff quit. They then forced all employees to write good reviews about the company and have friends say they did a loan with IFFG again stating they had good reviews. This was done to drown out the bad reviews. At that point I knew it was time to quit not to mention each person that quit never got paid. How this company is still able to do business amazes me..

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  Response from the owner

  James, we are sorry we had to shut your branch down. These decisions are never easy to make but in the case of the branch you worked in, it could not be avoided as we unfortunately received multiple complaints on how business was being conducted. I am in in no way implying that these complaints were a result of your actions however we have a zero tolerance policy in regard to any activities we deem unethical or non-compliant. I wish you the best of luck in 2018!

• L

  Laura V

  1.0

  Wish I could give less than one star.... I just went through an incredibly painful experience buying a home because of the gross incompetence of this company. Because there were so many errors, miscommunications, outright lies and unnecessary inconveniences, Tim Larin called me the end of September--he had heard about my experience. I told him I was about to send the CEO an email and he said it would have gone to him anyhow so not to bother. Unfortunately, after talking to Tim at length he said he would get back to me by the end of that week—in September. Never did. I emailed two weeks later asking for a follow-up (this was 10/11). He said he was getting off a plane and would call the next day. I have never heard back from him. I sent him another email. His lack of communication wasn’t unexpected. This has been my entire experience with IFFG. I have documented the entire ordeal beginning with a quoted a 4.3% interest rate that was jacked up to 5% when signing to being told I overpaid by $2700 and receiving an overpayment check for $1033--and everything in between. I asked to have my agent replaced many times because of her lies and incompetence and the request was denied by Chris Burke. Among the many issues: I was told out of pocket costs would be around $35,000. They ended up over $60,000 I was asked for earnest money in the amount of $5,000. I transferred the money and IFF lost it. It wasn't until after close that they found where the money went and reimbursed me and only after I told them they lost my money I sent over all the requested documents on the day they were requested—including bank statements, W2’s, payroll statements for 3 months. I was ask for all these documents again---and again. A total of three separate times. They lost them. We got documents that indicated the 4.3% interest rate and 10% down. After several weeks passed, we were told the loan was moving forward and we had documents to sign. I read the documents that have a 5% interest rate with a 20% down payment on the home. The documents do not show that $5,000 Earnest money was paid several weeks earlier. Out of pocket costs soared to over $65,000. I could go on and on...The closing date was delayed. The seller threatened to cancel the deal and this is just the beginning. I think their bait and switch tactics are unethical if not illegal. I think it’s funny that integrity is even in their name.

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