San Juan Credit Union S 200 W Blanding, Utah

San Juan Credit Union Reviews

3.3 stars based on 6 reviews

Featured Comments:

• M

  Michael Bradford

  5.0

  I use San Juan Credit Union for all my financial needs.

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  Response from the owner

  Michael, we're glad we can be of service to you for your financial needs! Thank you so much for the positive feedback! Have a wonderful day.

• L

  Liz Tom

  1.0

  I’m shocked by the treatment I’ve received from this organization. I received a charge to my account that did not make sense, so I called to receive clarification. The reasoning the teller gave me was inaccurate, so I asked to speak to a supervisor. She stated she would investigate it and call me back. When I received a call back the new reasoning also didn’t make sense. At this point, I asked to speak to a supervisor myself. I was told she was OUT to lunch, then that the supervisor was ABOUT to head to lunch, next the supervisor was in a meeting, the supervisor would call me back, a few times I was even placed on hold for 15 minutes and hung up on without speaking to anyone. Another teller sent me to the “supervisor” which ended up being a voicemail which she later said was because the supervisor was on vacation. I was given countless excuses, and NO ONE has told me exactly why these changes were made to my account except a bunch of made-up reasons that the staff hang up on me for when I proved them wrong. I highly recommend watching your accounts closely! It’s sad how unprofessional and greedy people can be.

• P

  Paul Campbell

  5.0

  This is a small-town credit union in an isolated part of the country. As such, SJCU provides friendly, accessible, and personalized customer service. Tellers will know your face after a few visits, and will be able to guess the likely reason for your visit. I've also received excellent customer service over the phone, which is answered by a real human every time. You won't get this kind of service and personal attention from a large corporate bank, or a bank in a large city.

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  Response from the owner

  Thank you for your kind words Paul! We love our members, and try to give them the best possible experience any time we have an interaction. Thank you for your feedback!

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