Santander Bank Branch Florida Grove Rd, Perth Amboy, New Jersey

Santander Bank Branch Reviews

3.0 stars based on 7 reviews

Featured Comments:

• A

  Ambar A

  1.0

  Wow! Mind blown of the awful customer service at this location! As a business customer bringing cash in they certainly treat you as a pain, for giving them work! Teller requested me to make sure my bills are in order and facing all the same directions. Im sorry but im already sorting all my bills for you, and also this! Might as well do the job for you!. Even the customer next to me was being mistreated by not explaining the reason why he couldn’t make a cash deposit to someone elses account, instead of turning him away in a very rude manner. So many good Santander branches closed down and this is one of the worst yet remained. Horrible Teller experience with Monse Barreto!

• F

  Flor Amarilis

  1.0

  I never thought that such a horrible place existed, the employees are totally racist, very bad service, I went to that branch and a dark-skinned lady sent me to another branch for speaking Spanish and even having Hispanic employees, that is the worst thing that can exist as branch office.

• e

  esther checo

  1.0

  This is by far the worst Santander branch!!!! I never go to this branch because the service is always terrible. They are slow, lack common sense and are not the friendliest to say the least. For those reasons I rather go to the branch at Convery Blvd where I am treated with the best customer service. They are friendly, professional, and they are aware that people don’t have time to stand in front of a teller for twenty minutes while the count a few dollars. Unfortunately, the branch at Convery Blvd was closed so I had to go to this branch. When I got to the drive thru I was told that I needed to come in because they could not do the transaction through the drive thru. Which is totally inconvenient especially during COVID-19. I go in and I had to stand in front of the teller for about 15-20min while he finished my transaction. (At Convery this same exact transaction takes 5 minutes). As I wait I hold my phone in my hand and start scrolling through IG and my emails. About an hour later I get a phone call from the branch manager to ask me why I was taking photographs of the tellers. According to her they SAW ME TAKING PICTURES of them. Her excuse was that “I had my phone on my hand”. We live in the era of the cell phone where everyone carries a cellphone in there hand and NO I DID NOT TAKE PICTURES OF THE TELLERS. This was is the epitome of unprofessionalism. The manager should have looked at her cameras which I am sure can capture exactly what I was doing before calling and accusing me of “taking pictures”.

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