Santander Bank Branch E Simpson St, Mechanicsburg, Pennsylvania

Santander Bank Branch Reviews

3.3 stars based on 1 reviews

Featured Comments:

• S

  Scott M

  1.0

  Definitely Not Recommend To Deal With! Monday night after flying to pa from out of state I stopped at Santander bank on Simpson street in mechanicsburg to use there ATM to get cash out with my debit card and after agreeing to there $3.00 fee to use there ATM to get cash out and entering the correct PIN number there ATM kept my debit card and displayed Card Captured transaction canceled, so I call the 24 hour service number on the front of the ATM and I get told to come in to the bank in the morning with ID to get your Card, well I live an hour away from this branch and only stopped there because I was on my way back from the airport and it was along my route. So i called the bank in the morning before driving an hour to the branch and a young guy answers the phone and proceeds to tell me that the cards are shredded first thing in the morning and that it's there policy to shred all the cards that get kept by the ATM for whatever reason and that hes sorry about that but there's nothing he can do. So here I am stuck in PA with no cash because this banks Atm decided to keep my card and they shredded it and I can't even get an explanation as to why my card was captured and how they have the right to shred someone els card. That's like a cashier taking your debit card and quickly dropping it in a paper shredder behind the counter and saying I'm sorry but idk why i did that. Your bank is pretty pathetic and I would like to thank you for the major inconvenience you caused me on my trip and for the unprofessional teller that answered the phone that didn't know why it would do such thing and give no explanation for this? I'll be sure to post this in plenty of review sites to let everyone know so no one els gets there card shredded for no apparent reason, And a $3. surcharge is a little greedy wouldn't you say? I mean I did agree to it before having my card taken from me but there's a lot of hard working people out there your over charging for a basically free service anymore.