Santander Rufe Snow Dr, North Richland Hills, Texas

Santander Reviews

2.1 stars based on 11 reviews

Featured Comments:

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  Elie ForteDonna

  5.0

  Santander is a second chance company, so what does this mean that they give opportunities to those who already neglected previous auto loans. I don't agree with any of the negative comments because most people who are upset with this company didn't bother to educated themselves. A second chance loan because you are consider a high risk due to a low credit score or repo, they do have high interest rate. They have to win somehow. A lot of the clients if they have already had a negtive habit of paying late which is how they got the second chance from this company. They have a tendency to still pay late. This mean that the loan as stated in the contract that most people don't read. That if you pay late then you pay more for this loan. Customer services or a collections agent will advise you that this is a disadvantage to you when you pay late being that this is a loan that is with typically high interest. Santander does gain a profit with high interest rates indeed and they make more when you pay late, however it is up to you to read your contract or deny the loan when offer if you find the interest rate to be high. You must educate yourself before you get upset with this company. They are very clear and even call there customers when late to educate and remind them to keep current. With this type of loan which is a simple interest loan you should pay ahead of time so you will pay less interest but the longer it take you the longer you will prolong paying your car note off.

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  Multi Cheiz

  1.0

  They have very bad customer service. Also they reported bad remark on my credit report even after paying off the car and calling them during covid when I was affected. They don't care about their customers and will treat people like they are less human. It was a big disappointment seeing them report late payments in my account despite reaching out to them during covid 19 .and letting them know about my condition. I still went ahead to pay them on time .

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  Mark Tuggle

  1.0

  This is the worst bank you can go through I call for a pay off it was $44,000 sent 3,000 then 27,000 then 14,000 now there trying to say I owe a another 836 to pay my car off I talk to several different people during this time and that 836 was not there until I sent the last payment of 14,000 the all the sudden there it is and no one is willing to try and fix it I will never use this bank again they need to be shut down

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