Seacoast Bank US Vero Beach, Florida

Seacoast Bank Reviews

3.4 stars based on 15 reviews

Featured Comments:

• R

  Robin Walsh

  5.0

  I've been a customer of Seacoast Bank for many years. I have gotten to know the staff at the 12th Street US1 branch. They have gone above and beyond so many times for me, with no hesitation. Nick Tucker, the center manager is a very competent, professional and caring person. He is easy to talk with and will drop what he's doing to help you at anytime... Ethan Roberts, the assistant bank manager, always has a smile on his face & I can tell he has always put his customers first. I have relied on him to help me out with many different financial situations, even the complicated ones are given his complete attention. Jennifer Eisenmann, Kulbir Bansil, Karen LeCompte & Jecenia Maeso are also very friendly and very helpful. This bank is a hometown bank, with real caring people.

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  Response from the owner

  Thank you for taking the time to leave a review. We hope to see you at one of our branches soon. Thank you for being a part of Seacoast.

• S

  Shawna Cooper

  1.0

  Because of covid i went through the drive threw. I wanted to change my last name since being married. First they asked if i had my marriage licence. After i told them i did they stated theyd need to set up an appointment to do that inside. Ok. I gave them 3 checks to deposit. They refused to deposit any of them without my last name being changed..EVEN though i have my marriage licence and both i.d.s before and after marriage. Unfortunately this is the SECOND time they have refused to help me in anyway, and it was the same person both times. The first time a man took over and helped me. Now mind you ive had checks deposited and direct deposited into the same account with my new last name. No problems. Its just this branch and this particular women.

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  Response from the owner

  Shawna, we appreciate your feedback, and are sorry we did not meet your expectations visiting our branch. We would like to learn more about your experience, please contact us at [email protected]

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  Heidi Cain-Lebo

  5.0

  Thanks for the change much appreciated!! I went to Chase across the street because I am a customer there (and It was the right thing to do) and was told they don't have any quarters.. I will be banking with Seacoast when I become a resident of Florida. Awesome customer service and great personality!! Thank you!!

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  Response from the owner

  Hi Heidi, thank you for taking the time to rate and share about your experience at the Vero 12th Street location. We will be sure to share your rating a review with management at this location. We look forward to you banking with us.

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