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- SECU Credit Union Rd, Jumpers Hole, Pasadena
- Phone:
- +1 800-879-7328
- Website:
- https://www.secumd.org/
- Address:
- 8055 Jumpers Hole Rd, Pasadena, MD 21122, United States
- Hours:
- Wednesday9AM–3PMCLOSE
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SECU Credit Union Reviews
3.1 stars based on 19 reviews
Featured Comments:
M
Marci Roberts
5.0
Been coming here for years, always super friendly. Wanted to shoutout Jasmine specifically for being so helpful and patient!
Response from the owner
Hello Marci, thank you so much for taking the time out of your day to leave such a wonderful review! We're so happy to have you as a member. -Linda
M
Mary Bell
1.0
Worst customer service. I was depositing cash and the reader wouldn’t accept it for some reason so the teller was very helpful and told me to ask them to switch out the bills. The women asked if I got the money from SECU as if that mattered…. Then proceeds to say she can’t help me. The teller said he didn’t understand and she yells across the room and states we don’t have cash …. Why am I keeping my money with a bank that can’t help me if I go there ?? This makes absolutely no sense and the customer service was HORRIBLE
Response from the owner
Hi Mary, I'm so sorry to hear that you had this experience. We always want our members to feel heard and seen, and I'm sorry that you didn't receive the kind of customer service that makes that so. I've asked someone from our team to reach out to you to see if there's any way we can make things right. -Linda
M
Matthew Cislo
1.0
Read the rest of the reviews. Worst employees. Horrible machines. My last encounter / final experience there was seven customers verbally angry with all of the staff working due to pure laziness.
Response from the owner
Hi Matthew, I'm so sorry to hear that you had a poor experience - that is not how we want our members to feel. I'd love for the chance to speak with you to find out more about exactly what happened, even if just to get your feedback, and also to see how we can make things right. If you'd be open to talking, please email me at secucommunications (at) secumd (dot) com. -Linda
More reviews (16)
Payday Loan Calculator
Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Wednesday :9AM–3PM
- Thursday :9AM–3PM
- Friday :9AM–5PM
- Saturday :9AM–1PM
- Sunday :Closed
- Monday :9AM–3PM
- Tuesday :9AM–3PM
FAQs
1. How to Contact SECU Credit Union?
Please Call +1 800-879-7328. You can complete contact form for further negotiation.3. What's the Procedure of Applying for a Loan at SECU Credit Union?
You can follow on their website if you want to get loans.5. What if I Can't Repay My Loan On Time?
You need to talk to your lender for negotiation before you commit a breach of contract if you can't pay back the money.
2. Where Can I Find out SECU Credit Union?
8055 Jumpers Hole Rd, Pasadena, MD 21122, United States can be the address of SECU Credit Union. You can find more nearby loan stores in Maryland here.4. Does SECU Credit Union Perform as an Agency or a Lender?
SECU Credit Union is a Credit union that may accept all kinds of loans. Besides, you can try WeLoans which will match you with the best lenders for you to compare.6. Does SECU Credit Union Accept People with Low Credit Scores?
Sure, feel free to contact them for more details before you move forward.