SESLOC Federal Credit Union El Camino Real Atascadero, California

SESLOC Federal Credit Union Reviews

3.3 stars based on 17 reviews

Featured Comments:

• A

  Andy M.

  5.0

  The best! Every time I go there I leave with a smile! Soooooo much better than any other financial institution I've been to! And, to those who want to gripe about taking off their hats... what was the issue? Were you there to bank, or to make a statement about a bad hair day, or what? Take off your hat! You're in a friggin' bank! Doesn't it make sense to you that the security cameras are able to see your face?

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  Response from the owner

  Hi Andy, thank you for the kind review. We agree, all hairstyles, or lack thereof, are beautiful. We adhere to local law enforcement's request for guests to remove headgear in order to help keep our branches safe and secure. We appreciate your membership!

• C

  Corrie Esmon

  3.0

  My biggest complaint is the hours. The banks need to go back to pre-Covid hours so people that work can get their banking done. We need the Saturday hours back as well

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  Response from the owner

  Hi, Corrie — we appreciate for your feedback. Thank you for being a member!

• s

  skill77mag

  1.0

  Newly-installed facial recognition, demanded I remove my hat even though it was tipped up giving full view of my face. Refused to serve me, unless I removed my hat. Very rude, for the first time in my experience, ive been a customer of sesloc for a little over 25 years, now I'm considering leaving. Called district manager multiple times, without being called back, Racheal Nelson at ext#301 12/01/21 Sesloc just crashed my CREDIT SCORE report for overuse of their credit card! The card that has been paid off every month to ZERO balance! Do not do business with this company. Now mask's are mandatory! This manager should be fired!!

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  Response from the owner

  Hi there -- In cooperation with local law enforcement, it is now our branch lobby security policy to request members and visitors to remove hats, sunglasses, hoodies and other garments which may conceal their appearance. We know this can be frustrating, but it is to ensure a safe banking experience for everyone. There may be special circumstances where members may not be comfortable removing these items in public, in which case branch employees are authorized to allow members to remove them in private in order to continue conducing their business. We appreciate your membership and cooperation in making SESLOC a safe environment for everyone!

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