Signature Bank of Arkansas Se Walton Blvd, Bentonville, Arkansas

Signature Bank of Arkansas Reviews

4.9 stars based on 39 reviews

Featured Comments:

• K

  Kevin Stewart Jr.

  5.0

  By far the best banking experience I've ever had in NWA. Not only are they polite (like the competition) they resolve your issues and provide sound financial assistance (unlike the competition.) If you're looking at changing banks or looking to open a new account I cannot recommend Signature enough.

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  Response from the owner

  Thanks for the phenomenal review, Kevin! We are so glad the Signature style of banking suits you so well!

• j

  josh thompson

  5.0

  Great customer service. I had used a very large National bank for the past twenty years, and thought they supplied decent customer service. So when I decided to switch to a local bank it blew my mind when the bank president thanked me for choosing their bank. I’ve been with them for about a year now, and I’m still impressed.

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  Response from the owner

  Thanks for the stellar review, Josh! Stories like this are why we consider our style of service to be Community Banking at its Best!

• J

  Jennifer Eby

  2.0

  Sadly after all my efforts to meet the requests of the this bank to open a business account, I am closing my account after it only being open for two weeks and going with another bank. The customer service team is very polite but obviously can not help with getting anything done so they have to circle back to the same people. I got everything the branch on Joyce said I needed to open the account and when I went to the Walton location to actually open it they said I was missing documents. I showed him the list that the other branch gave me and asked if he could help. He said no so then I asked for his manager and of course after that he got the account set up...... The same type of behavior continues with it taking 6 calls to find out why I can set up my external account so my business account can pay me. It's a good sign this is the wrong bank for businesses and have since found much better options.

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  Response from the owner

  Hi Jennifer, We are disappointed to hear you had trouble getting your account opened. We do employ extra security measures when external accounts are connected to guarantee the transfers are delivered to the right account. We understand the extra paperwork can be a hassle, but the security of our customers' hard-earned cash is our highest priority. Our call center associate assisting you was unfortunately diagnosed with the flu during this time, and we apologize for that break down in communication. Maintaining the human element of our call center is a point of pride for us at Signature. We hope you'll agree that a person answering the phone every time is more convenient than an automated menu! We do wish you nothing but the best in your business affairs, and hope your new bank was able to quickly and securely manage the transactions to your external account. Very Sincerely, Signature Bank of Arkansas

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