Solvay Bank Milton Ave, Solvay, New York

Solvay Bank Reviews

2.6 stars based on 12 reviews

Featured Comments:

• B

  BOB HEINRICH

  5.0

  THEY HAVE ALL BRANCHES OF BANKING WITH KNOWLEDGEABLE STAFF &FREINDLY TO THE NEIGHERHOOD WITH WORLDWIDE OVERVIEW .

• k

  kathrine fermenzo

  2.0

  They could use some better customer service here

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  Response from the owner

  Hi Kathrine, we're sorry to hear you weren't satisfied with the customer service you received. Please email us at [email protected] as we'd like to hear more about your experience and see if there is any additional assistance we can provide!

• P

  P TZ

  2.0

  My mother frequents this bank and always has wonderful things to stay about the staff and service, but she’s having a harder time driving up to work with the tellers. We’re glad she’s using the drive through, but we’ve been worried about her driving out there with all the ice out. So I’ve been driving her up on my lunch, just to let her have her routine since I can’t have her all cooped up at home. I don’t let her take one step out on that ice. She’s in decent health and doesn’t even walk with a cane, but I can’t risk her falling and breaking something, or worse. I don’t want to hear about her or any of her friends falling out there. The past year’s had enough problems. I get it - it’s February, the snow keeps coming, the bank has other problems. Please think of folks like my ma, who are still coming, and do more with the ice removal or laying down salt so she’s not at risk of getting hurt.

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  Response from the owner

  We appreciate your message and will definitely reach out to our facilities team on this! Have a great day!

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