Sound Credit Union Se Everett Mall Way, Everett, Washington

Sound Credit Union Reviews

3.0 stars based on 10 reviews

Featured Comments:

• N

  Nelson

  5.0

  I refinanced my car loan through Sound Credit and my rate went down from 26% to 5% APR. Clearly, people complaining don't understand that a credit union requires average to good credit to be able to benefit from their services.

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  Response from the owner

  So glad you're happy with your car loan refinance! Thanks for the great rating and being a member.

• D

  David Camps

  1.0

  I applied for a personal loan over the phone and the out come was really bad causing a consequently denial for something that should be clear from the beginning. The application was over the phone with the branch manager, asking questions about income and rental history, and job history, the credit was run and the loans denied taking in consideration the short credit history, something that must be ask before to run the credit, it may be legal but it’s not ethical to cause a damage in the credit score if customer for an information that is easy to ask such as the length of the credit with the same level of income or rental history. It’s not about the score but the length of the credit score something that I could answer before to run the credit. The guidelines and policy of the lender should be design to help the working class not to hurt them, going to a cyclic damage of the credit score causing a lost in time and money for the customer. Recover from a hard inquiry takes time and money, and the lenders should “protect” the clients not hurting them. Ask and tell to the customer about the consequences of the process it’s not discouraging customer to apply for a loan, and the end it’s a personal decision for the customers and not the bank take that decision for them. I did my due diligence and the website, at least clearly, doesn’t say anything about the length of the credit to deny an approval, and off course that was not ask by the branch manager of this office. Not happy bending but lesson learned.

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  Response from the owner

  Thank you for reaching out. You've detailed a lot here, and we’d like to learn more about what happened in order to improve. Please send your contact info to [email protected] and we will have a member of our team reach out to you.

• J

  Jaye Lill

  5.0

  This has become our favorite bank. We are delighted that they have grown and now have a branch closer to our new home. The staff know us by name. And we love the free perks, like no fee cashiers checks. Convenient. Friendly. Available..

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