South Carolina Student Loan Two Notch Rd, Columbia, South Carolina

South Carolina Student Loan Reviews

3.0 stars based on 12 reviews

Featured Comments:

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  Mikayla Moua

  4.0

  I usually have great customer service. Mike was very helpful as was another employee (Linda maybe?). I am in the 5th year of repaying my teacher loan. I feel like there could be a much more efficient way of completing the beginning of the year paperwork (what teacher at the beginning of the year isn't so busy they forget things?) so that late fees aren't accrued. The borrower receives paperwork that has to be submitted to the district office, then they have to get that paperwork back and submit is to SCSLC who then forwards it to Firstmark. It's 2020. I genuinely believe this could be handled electronically.

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  Jenny Valladares

  1.0

  Would stay away from any private loan through them. I have been paying this loan off since 2007. I have about 3k left and after some serious income change but they are 0% willing to settle or assist in making the payments more affordable. My loan amount is not enough to refinance through another company. I’m more than aware I have paid at least 3x the amount of the original loan. Absolutely the most money hungry company ready to take absolute advantage of people. It’s a shame that a company so big receiving so much money every day from new students is unwilling to help those that have paid well over the amount of their original loans Called on 5/13/22 and was transferred to Ray Jones, VP of Loan Programs, who responds to all of these negative reviews, but when I called in to speak to him he was very quick to state that he gets hundreds of calls like mine a day and hung the phone up on me.

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  Response from the owner

  Good morning, Ms Valladares. I believe in 2007 our repayment term would have been for 10 or 15 years, depending on the balance entering repayment. We do offer temporary assistance in payment postponement for someone having difficulty repaying. Obviously, there are limits to that offering. I would be more than happy to review your loan term and payment history as well as your eligibility to temporarily postpone your payment for you. Please contact our office directly and my team will be happy to get your account to me for review. ~Ray Jones, VP of Loan Programs

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  D'Hannah

  1.0

  An absolute disaster. Getting a loan from them was one of the worst decisions I've ever made. Their website is barely functional, and even during a pandemic, despite telling me I would have a grace period post grad, I've been charged hundreds of extra dollars. I've been differed for months about this issue and still haven't been able to have this corrected. I always got my loan money late and it was always less than I needed for no reason. Get your loan money somewhere else.

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  Response from the owner

  D'Hannah, Our loan offers a six month grace period after enrollment and we disburse what either you or the school requests. We do not reduce loan amounts. The school also provides the disbursement date, not SC Student Loan. I'd be happy to take a look at your account for you if you like. ~ Ray Jones, VP of Loan Programs, 803.612.5062

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