SouthState Bank Folly Rd, Charleston, South Carolina

SouthState Bank Reviews

3.3 stars based on 12 reviews

Featured Comments:

• D

  David Keller

  5.0

  I just recently switched to SouthState from SC Federal, and couldn't be happier. I had been shopping around for a while, but knew this had to be the bank I open an account with when I first walked in and was helped by Hannah and Keely. Yes, their beauty is obviously charming, but more than that they are friendly, intelligent, and have a certain je ne sais quoi you don't normally find in bankers. As far as life experiences go, bank transactions are usually pretty dry, but both of these employees make bland/routine paperwork an entertaining thing because of their fun personalities and joie de vivre. Usually I use the ATM to make my deposits, but now I might have to start coming inside, since even just a two minute conversation with either Hannah or Keely brightens my day. Other employees are probably ok too, but I haven't talked to them yet. Cheers yall.

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  Response from the owner

  Hello David! Our team strives to deliver an excellent, professional experience, and we are glad you found this to be the case during your visit.

• J

  Jessica Theobald

  5.0

  I just want to say this bank branch and branch manager Patty Baldree are the absolute best! I have never had such a helpful bank in my life I will never leave! They have my upmost respect and gratitude. They have gone above and beyond out of there way to help me with huge issues on more than one occasion. I wish I could give them more stars. Highly recommend this bank branch for any banking,savings,loans etc...you need

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  Response from the owner

  Hello, Jessica. We thank you taking the time to share your positive experience. We will let the branch staff know how much they are appreciated.

• C

  Charleston ScooterWorx

  2.0

  Past 2 months my account has been locked when trying to log in. Then I have to wait 30 min at least on the phone before I ever talk to a person. Who tells me there is nothing wrong with my account, and all of the sudden I can log in. Also last month when I withdrew my own money but because it was a large sum, the teller decided to it would good time to question what I do for a living? Mind you this was not a deposit. It was a withdrawal of my own funds. She couldn't have been more rude. They get stars as when I first opened my account I was fine with the service other then no locations print Debit cards or give you replacement. So If you loose your debit it card it takes 10-16 days to receive not the 5-7 they quote you. Dont waste your time with this bank.

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  Response from the owner

  Thank you for letting us know about your experience. We value you as a customer and can understand your frustration. Can you email your full name and contact information to [email protected] so we can have a banker contact you about your experience?

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