SouthState Bank Washington St, Clarkesville, Georgia

SouthState Bank Reviews

2.5 stars based on 9 reviews

Featured Comments:

• J

  Jim Skeen

  5.0

  Very helpful and personal customer service.

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  Response from the owner

  We appreciate you taking the time to leave a review, Jim. We will share your feedback with the branch staff.

• I

  Isaac Elias

  1.0

  I used Community bank and stuck with them into South State bank all through highschool and much of college. However my experience with them today is a stark reminder of why I left them for USAA after joining the military. Went to cash federal bonds today, something that is possible at ANY federally backed bank and is even stated as such on the federal government's website for cashing and purchasing bonds. They refuse to do so here unless you have an account with them, even though it is a government document and not a mere paycheck. The next bank I went to did it without question like they are mandated to do as a federally backed financial institution.

• J

  Joshua Huff

  4.0

  EDIT: I received a phone call from one of the local mangers and an apology. She also gave me direct phone number so I can avoid dealing with anyone at their call center. This means a lot to me, I prefer to speak to someone locally when it comes to anything involving my money. Previous: I called this morning to get money wiring info for my attorney's office... After waiting on hold for 15min... I was told "tell them to just call the wiring line" than hung up on...! Ill take my money somewhere else

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  Response from the owner

  Hi Joshua. We value you as a customer and that is not the experience we want our customers to have. Can you email your name and contact information to [email protected] so we may have a banker contact you about your experience?

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