Spero Financial N Main St, Anderson, South Carolina

Spero Financial Reviews

3.5 stars based on 16 reviews

Featured Comments:

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  Jamie Fendley

  5.0

  Spero financial is has a great freindly service and treats there customers like good friends.Thanks to Ronicka for for making me and new member of the family.Giving me a second chance.

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  Response from the owner

  Jamie, thank you so much for your kind words! We are so happy to have you as part of the Spero family and look forward to serving you for the years to come!

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  Jacob Fletcher

  3.0

  They was better when they were The Credit Union

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  Response from the owner

  Good Morning Jacob - Thank you for your feedback. While our name has changed from SC Telco to Spero Financial, we are still the same credit union with a mission to improve financial lives! We have passed your information to our Member Service Team to review further. They may reach out directly for more details about your recent experience. Thank you for your membership. It is an honor to serve you!

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  Erecka Robinson

  1.0

  Horrible! We have several accounts. I did 3 transactions. I was transferring money from my account into my sons and putting money into my husbands account they put all into my husbands. 3 weeks later the statement came and I realized my son account was hundreds short!!!! She saw where they put it into my husband's account instead of his! That was the first mess up! My husband also have had some issues. Today a lady called me to tell me that a payroll check that had been paid to me with my name on it, they had gotten the money back and charged me a $10 fee. For me to call them! 1. How do you allow someone that's not authorized to take money out my account!? Why didn't you tell them to call me like you told me to call them? 2. It's a payroll not a personal check. Jan 4th I paid for my sons classes at Tri County out of his account. They paid for it on Jan 5th on Jan 10th they went back and got it back from Tri County. Mrs. $$$$$$ from dual enrollment called. I called Spero they said I left out the 4 digits right after the routing number on his checks off. Understandable!!! But I don't understand why pay it then take it back? Why not call like you did today????? Luckily the school let me resubmit the payment. I absolutely hate banking with Spero. I bank with AFCU for 16 years. Searching for new back.

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  Response from the owner

  Mrs. Robinson - Thank you for this feedback. We are surprised and disappointed to read about your experience. As a member-owned credit union, we aim to provide excellent member experiences each and every time. We take feedback like this seriously and are having our Member Service team look into the situation. They may contact you directly for more details.

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