State Employees’ Credit Union New Bern Ave, Raleigh, North Carolina

State Employees’ Credit Union Reviews

3.0 stars based on 10 reviews

Featured Comments:

• R

  Rachel Dunn

  5.0

  Everyone we've encountered at this branch have been friendly. Justin Lancaster has helped us several times and is always knowledgeable, helpful, and patient. He goes out of his way to provide information thoroughly in a manner that is understandable and not patronizing. I appreciate this, since I was trying to navigate a process I haven't done before.

• B

  Brittney

  1.0

  I’m disappointed with this location. If you have anything less than perfect credit, expect to get denied for pretty much any loan big or small. The branch in Greenville was understanding of my credit issues. They discussed with me what I could do to improve my credit and approved me for multiple loans that I payed back on time. I have 2 car loans that were paid back on time; never late. I’ve never been late with any loan with them. So after moving to Raleigh, I go into this location expecting the same treatment and was denied. According to Crystal, the loan officer, their standards for approving applications is well above the Greenville location. That’s interesting because this IS the SAME credit union, am I right??? Crystal is your typical smug, condescending loan officer. If you’re a person of color, expect to be discriminated against. So again, if you’re black and don’t have an 800 credit score or above stay FAR, FAR away from Crystal. Or this location for that matter.

• J

  Juan Chavira

  1.0

  For starters they told me one thing that I was approved to bring certain documentation in which I did and then came back and told me that they were denying me after I was told I was approved they offer nothing here at all secured credit cards or anything make you waste your time I would give them no stars but unfortunately that's not an option they are garbage

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