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- State Employees Credit Union Rd, Emilio Lopez, Los Lunas
- Phone:
- +1 505-983-7328
- Website:
- https://www.secunm.org/
- Address:
- 280 Emilio Lopez Rd, Los Lunas, NM 87031, United States
- Hours:
- Wednesday9AM–5PMCLOSE
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State Employees Credit Union Reviews
3.5 stars based on 13 reviews
Featured Comments:
e
erminia montanez
5.0
The staff here is amazing! I was greeted immediately by Analisha,Jessica and Natalie. Toni the loan officer is fabulous!!! I was able to refinance with no hassle.This credit union is highly recommended for anything needed. Customer service is outstanding!
P
Paul Hernandez
1.0
By far, the worst credit union. I paid off my vehicle loan and was promised the title would be sent to me. I waited for over a month for the title to arrive and it never arrived so I had to contact SECU customer care only to be told the title was never sent. The manager and operations supervisor should be responsible for making sure a customers title is sent to them in a timely manner. Overall, i reached out to the title team in Santa Fe and they never followed up. Poor POOR customer service! I finally was told by a rep in Santa Fe that they could release the lien to go out of MY WAY through the state to have the title released to me and that was a mess! The state didn’t even know what they were doing after reaching out 5 times to them. Complete waste of my time and completely unnecessary! Most, but not all of the people have become too comfortable in their positions that they only pick and choose who to assist with specific needs. If I could give this credit union negative stars I would. I am so disappointed with YOUR services!
Response from the owner
Hi Paul, We can certainly understand how frustrating this is. Our member service is a top priority so we genuinely appreciate you telling us about this so we can address it. Is there anything more we can do at this time to resolve the matter to your satisfaction?
J
Jessie Pintor
5.0
Today I was assisted by Toni. She was amazing, helpful and patient. She an amazing asset to the credit union!
Response from the owner
Hi Jessie thank you so much for the excellent review!
More reviews (10)
Payday Loan Calculator
Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Wednesday :9AM–5PM
- Thursday :9AM–5:30PM
- Friday :9AM–5:30PM
- Saturday :Closed
- Sunday :Closed
- Monday :9AM–5PM
- Tuesday :9AM–5PM
FAQs
1. How Can I Contact State Employees Credit Union?
You may contact them by calling this phone number +1 505-983-7328. Filling out their online form on their website can be helpful.3. How Can I Get a Loan at State Employees Credit Union?
You can apply online on their website. If you need online loans on the same day, you can visit WeLoans for further details.5. What if I Can't Repay My Loan?
The best course of action is to contact your lender if you foresee trouble making repayments on your loans. Your lender may either agree to a different due date or allow you to skip payments for a few months.
2. Where Can You Find State Employees Credit Union? How Do I Locate It?
State Employees Credit Union is at 280 Emilio Lopez Rd, Los Lunas, NM 87031, United States. You can check the map to find the shortest path. You can find more similar loan stores here.4. Is State Employees Credit Union an Agency or a Lender?
State Employees Credit Union is a Credit union. However, WeLoans, as a lending broker, can assist you in connecting with over 100+ lenders to get loans with no hard credit checks.6. Is State Employees Credit Union Provide Bad Credit Loans?
Yes. Nevertheless, if you want to get a bad credit loan, WeLoans is a good option.