STCU: Newport Branch W Walnut St, Newport, Washington

STCU: Newport Branch Reviews

3.6 stars based on 8 reviews

Featured Comments:

• M

  Mark Newsom

  5.0

  There great every time I need anything they help me

• T

  Tyler Speraw

  1.0

  The worst banking experience I have ever had!! I would give them an 1/8th of a star if that was an option. When I had an account I ordered 3 boxes of checks. I waited a while before asking ( figured covid slowed them down) turns out they didn't even order them, I closed the accounts a few days later amd wasn't reimbursed. I tried to cash a check and even though the drive through has a camera if you're not a "member" you have to wait inside because they want you on camera. Really??? The most ridiculous policy I have ever heard of.

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  Response from the owner

  Hi Tyler. We’re sorry to hear this, and we’d like to get some more information to try to help. If you’d send an email to [email protected] we’d be happy to take a look!

• S

  Sno Catter

  1.0

  I am a small business owner of 17 years, I decided to move business and personal accounts to STCU after I was assured they could offer me the same business needs as my old bank that closed our local branch. First off they refused to give my 17 Year old business with perfect credit a line of credit to replace the one we had, the mobile app is terrible and constantly errors out when trying to mobile deposit from multiple different phones and carriers, They refused to raise the daily limit on the business debit card because apparently no business ever spends more than 3k per day, It has been a terrible experience since day one and has made running my business next to impossible. I am closing all my accounts and going back to my old bank. Thank you STCU for showing me how great I had it where I was.

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  Response from the owner

  Hi there, we’re so sorry to hear about your frustrations. We’d like to look into this further. If you’re willing, would you send us an email at [email protected]?

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