Synergy Credit Services Main St, Frisco, Texas

Synergy Credit Services Reviews

4.7 stars based on 203 reviews

Featured Comments:

• W

  Waid Evans

  5.0

  This review is long overdue but well deserved by Synergy Credit Services. It won't be the shortest review ever but I wanted to get the point across about how grateful I am to this company and how spectacular they are inside and out in hopes to help someone else with their decision to chose Synergy for their credit repair needs! It was well worth it to hire Synergy Credit Repair to fix my credit! I absolutely recommend them and always refer them to others looking for help with their credit! They deserve a 5+ stars for their straightforwardness and honesty, a vastly knowledgeable team, quick response times and the friendly, caring attitude towards helping all that come their way! They are passionate about what they do and love helping others! Just know that credit repair takes time and is a two-way street, you must be patient as well as be involved with the whole process to get the results you want! Back in late 2020, I was looking to buy a home but after my lender pulled my credit they referred me to a few credit repair companies before I could qualify for a loan. My credit score was horrendous. I decided to go with Synergy and worked with them for 8 months. I had no previous lines of credit but there were 6 medical bills that went to collections (Medical bills do affect your credit). All derogatory marks on my credit report have been wiped since then and I have be able to continue to maintain and build up my credit score. My credit was around 505 when I started and it jumped to over 700 after working with Synergy. Shoutout to Courtney and Nate for being so amazingly awesome and helping me get to where I am today! I knew nothing when I started this trek but thanks to Synergy I have a supremely better grasp about how credit works! I also qualified for a loan and am now a homeowner! The poor reviews from the very few people who were unhappy with the services provided by Synergy were only sabotaged by themselves and all for the same reasons. All of them wanted to throw a one time payment at their problems and get an instant fix. They were impatient and did not follow Synergy's advice. I know because a good friend of mine started using Synergy at the same time as me. He left one of those negative reviews. My friend blames Synergy for the lack of progress made to his credit because he believed they were only there to draw out the entire process and purposely string him along to squeeze every dollar out of him. My friend, however, never took the time to utilize Synergy's full potential and didn't put in any effort in on his part. He never reached out with questions about his situation or to understand the complexities of the credit world in general. His lack of attention and knowledge mixed with his distrust and impatience got the better of him when he wasn't seeing instant results. This led him to cancel before any progress could be made to his credit. Same goes for the others. I understand they felt like they were paying for nothing but in reality they weren't taking advantage nor understood what they were paying for. They wanted an instant easy way out and had obscured expectations. My friend's credit situation isn't any better and he rents instead of owning a home which was his original plan. I, on the other hand, stuck with Synergy and now have great credit and own a home. Don't be like my friend or the other negative reviewers. And sure, you could probably help yourself after months and months of gaining the right insight and information but it will be so much more difficult and time consuming. This stuff isn't rocket science but it seems pretty close without the proper guidance. A credit repair company is the way to go in my opinion and after looking into other credit repair companies I chose Synergy because they seemed like the best and they did not disappoint! With Synergy in your corner every step of the way, your credit repair journey will be so much easier and a lot less stressful.

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  Response from the owner

  Wade thank you so much for the awesome review!! We so appreciate it! Its been a pleasure working with you!

• C

  Christopher Hunter

  2.0

  I've been using them for two years. They were able to take a couple things off my credit, but they just reappeared. They promised they would be able to remove an erroneous car loan, which hasn't happened in two years despite me provide full evidence and access. I haven't taken out any new lines of credit in two years, but my credit is worse than when I started with Synergy Credit Services.

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  Response from the owner

  Hello Christopher! We had tried to get in touch with you to go over your file. We don't want clients to leave with an unhappy experience! Unfortunately, we are unable to promise removal of items since we cannot predict how the credit bureaus are going to respond. We have cancelled your file with us.

• k

  kenneth hicks

  1.0

  This place will not call you back and make it hard to cancel when you no longer need them..do not use them..its going on 3 months and no call back or reply from email or text.but keep pulling money from my account.

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  Response from the owner

  Hello Kenneth, I looked at the number associated with your account and we have been in contact with you and had canceled the file on Friday, 05/20 when we received the cancellation request. I had also spoken with Mrs. Hicks this morning and explained that the file was canceled and that there was no further billing scheduled.

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