Tahoe Rental Company N Lake Blvd, Tahoe City, California

Tahoe Rental Company Reviews

4.0 stars based on 12 reviews

Featured Comments:

• A

  Anne Barron

  5.0

  Tahoe Rental managed our home at Lake Tahoe for 3 years. The staff and owner, Cindy, were always quick to respond and provide support - often going out of their way. Not only did they ensure we had a full calendar, but they took excellent care of our property when we were away. Would definitely recommend them for rentals and property management.

• B

  Belen Sanchez

  1.0

  Our group of 6 rented the property on 6120 Lark Drive Homewood CA for a full 6 days. Beautiful property but absolutely terrible management ! Upon arrival the property was not clean, there were wet socks in the bathroom and in the living room! Also an unrecognizable pill in the bedroom (thank God we didn’t have kids with us) but clearly no one cleaned the property before our arrival ! The washer was also not working which was crucial after being on the road for a week ! After calling we were told it would arrive Thursday….. never arrived or were we notified. So we called again and were then informed it would arrive AFTER July 4th ! We understood but not even a voucher was given for such an inconvenience. Mind you we have an additional week we will be on the road ! They provided 2 rolls of toilet paper (one which was halfway gone) for the entire group for the ENTIRE week ! We were expected to go and purchase additional ! Also, the HOA pass is not necessary for a public beach & the pool area, we’ll we never found it.

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  Response from the owner

  Thank you for your review, as we take all our reviews with care. We would have been happy to help with any cleaning issues during your stay, as we are available 24/7, and take our cleaning very serious. We did not hear about any issues until after your stay. As noted on all our check in information, under the tab, items to bring, we do note that you must bring your own supplies, as we set up a starter pack of all supplies such as toilet paper, paper towels, etc., for your vacation. As noted in our calls to you prior to and during your stay, the new washer and dryer were due to arrive, however, out of our control the delivery did not happen. New washer and dryer to be installed soon. Again, we thank you for your review. ~Tahoe Rental Company

• M

  Maruff Kakhramonov S

  1.0

  All the five star reviews are fake. Unfortunately app doesn’t allow me to put 0 star. This company don’t listen customers. Their goal is that customer always wrong 😑

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  Response from the owner

  We have never hosted this guest as a customer to our company. The review appears to be for an issue unrelated to us, however, we are happy to speak with the guest directly to understand more about his review.

More reviews (9)