Tarrant County's Credit Union Taylor St, Fort Worth, Texas

Tarrant County's Credit Union Reviews

2.8 stars based on 16 reviews

Featured Comments:

• S

  Smoke Pop

  5.0

  Had the best experience with Cynthia and Mikaela..They deserve Kudos for fast and courteous service !! Well Done😁& Thank You ladies.

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  Response from the owner

  Thanks, Smoke Pop! That's wonderful to read and we're grateful that you took the time to share. We will certainly pass along your kudos to Cynthia & M'Kaela!

• B

  Brenda Sue

  1.0

  This bank is a joke they’re all brain dead the collections department needs to re school Christy she is rude .. un professional and needs to be taught some phone manners our truck payments are taken out of our check before it is even posted to the account but yet she says we are behind and when you look at the payments made the last one was last week right there in BLACK AND WHITE wow just fing wow !! I mean seriously look at the review rating 2.8 that should be enough for you !

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  Response from the owner

  Hello Brenda Sue, We would like to apologize for your recent negative experience with TCCU. We value our members input regarding any concerns and communications that occur in our business relationships. Our goal is to provide excellent member service in all our business dealings. If you would like to discuss your concerns further, please contact us directly and we will be happy to discuss with you.

• m

  matthew lewis

  1.0

  I wish I could give this place zero stars. First off they won't validate parking unless you sit down with a teller. Then their shared credit union system was down so I couldn't even get my money out. I asked if my parking could validated and the lady refused. Thanks for wasting my time and money. I need to open another bank account but definitely won't do so here. Update: I later went to Fort Worth city credit union that same day just minutes later and they were able to take care of my needs. This was another shared branch credit union.

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  Response from the owner

  Hi Matthew - Looks like we missed all the marks for you today. We do not, however, control the CO-OP Shared Branch network. It was down, like you say, but it wasn't just here. It was nationwide. When that occurs, only your primary financial institution can help you. Now the parking thing - that is true. This isn't the greatest location to pop in for a quick transaction. We don't validate for the parking lot unless you are here to handle business outside of teller transactions. There are meters out front; that's what most shared branch guests use. Have a great day.

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