TD Bank Wilson Blvd, Arlington, Virginia

TD Bank Reviews

2.5 stars based on 9 reviews

Featured Comments:

• M

  Mohammad Zaman

  5.0

  Great awesome service especially Marie She the way of explaining it’s awesome I am in business I will recommend highly for business account in TD bank

• K

  Kay C

  1.0

  This has been my go to branch for years and for the first time I’ve had the worst experience which is very unlike TD bank . Im extremely concerned as this is my home branch . The self proclaimed manager named “Puneeth” for June 14th on duty was extremely rude . The fraud team asked me to connect to the branch and dispute transaction . I went there and the branch manager told me the transaction was reversed and no dispute needs to be filed . He was just about to issue me the new card and then changed his mind and started lashing out and told me to go to a branch that served me better when I asked him why he wouldn’t release the card . I’ve been banking here for 3 years and this is completely unexpected from TD bank . I will escalate to my highest ability and put this in consumer burueau . How can a customer be kicked out of his own branch by a manager clearly on a power trip.

• K

  Kahlil Stultz

  1.0

  I’ve been a TD customer since I was 15 and had a student account. In almost every experience I’ve had from New York City to Burlington, Vermont, staff gave great customer service. That’s why I was shocked by the rudeness, combativeness and inhospitable behavior demonstrated by the gentleman ”assisting” me on Friday, November 26 2021. From second guessing me, and trying to goad me into “going on the website” to taking a rude and dismissive tone when asking routine questions - my experience was miserable. I don’t think I’m going to return to this branch, and unless you’re using an ATM - I’d suggest looking for another better run and staffed one.

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