TD Bank W 57th St, New York, New York

TD Bank Reviews

3.0 stars based on 11 reviews

Featured Comments:

• J

  J GW

  5.0

  When anyone envisions a most helpful community, service oriented, professional bank that is staffed completely with courteous and knowledgeable people who will serve all your needs - this bank location is what you are looking for! My wife and I reside close by in the Upper West Side and have had the privilege to build ideal relationships with the people here: the intangible value has served us well countless times over the years. The standout of this unpretentious and yet hyper-competent location is Slava, who has the corner office and indelibly created the fantastic "can do" culture of this bank. For all those out there who think banks are no longer needed and crypto suffices, I respectfully disagree!

• S

  Stanley Budnack

  1.0

  Wish I could give a zero! Unfriendly, lethargic, and had been referred here by another branch and that I would be over in less than 15 minutes. 2 tellers were clueless and could care less and said the person who could take care of my service need had stepped out. So, lovely and perfectly screwed up as America's most inconvenient bank of the year

• S

  S L

  1.0

  Eric and Darial, the two blank faced front desk people stared at me as I stood there waiting to be helped Thursday evening, 7/15 slightly before 6pm. I assumed I 'd get some assistance from my friendly neighborhood bank that I've been with for over half a decade. When I stepped forward and kindly asked for help, neither Eric nor Darial seemed to catch on to that either. Seems they were waiting for 5:59 exactly before informing me that the vaults were closed so they couldn't give me some change. Darial then proceeded to laugh at my request for quarters. Later I learned from a Steve, a manager of some sort that they said I hadn't specified the amt of quarters. Welp, if they hadn't rudely told me no and had half a brain to ask, perhaps they would know. I then left and realized I was missing my ID so went back and knocked on the glass door as the security guard also stared blankly as I asked to look for my ID. Another TD Bank customer was there and also attempted to get through to this security guard who we were both convinced was either deaf or blind. Good god, no one bank at TD Bank. I'll be switching over to Chase, thanks.

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