TD Bank College Rd, Wilmington, North Carolina

TD Bank Reviews

2.8 stars based on 22 reviews

Featured Comments:

• G

  Gary Faulkner

  5.0

  We were in need of statements for our accounts. From previous periods dominic was great and patient throughout the process and answered all of our questions. He is truly a great banker thank you much

• D

  Donielle Houston

  1.0

  This Bank is a joke! I came to this location to open a business bank account and was greeted with very poor customer service from two different tellers. I feel like I was being racially profiled because I’m a black business owner. Granite my business is out of PA, I temporarily live in NC and could have moved to the area for all they knew. I was not even asked much information, just turned around being denied a bank account. I have never in my life experienced anything like this and I would NOT bank with this establishment. Its no wonder these people have 1 star reviews. The manager Amber was no help either and I was told by Amber they don’t have a corporate number. All banks have Corporate contacts how else would we be able to complain when being treated unfair? I will get to the bottom of this, this will NOT be the last time they hear from me. The most convenient bank, they are a joke. From the looks of it they need clients so I’m confused why I was denied a bank account and I was depositing 20k today. Their loss…

• A

  Andrew Ferris

  1.0

  Like a different customer here said, we signed up for a promotional offer by opening a checkings, savings, and credit card through TD a while ago. Now it's time for me to close the accounts; they will not allow me to close the accounts online, even though that's where I signed up for them. They won't allow me to close them over the phone. Lastly, I'm having trouble closing them in person. They're saying they can't prove who I am. I even brought my passport in because I had read the other negative reviews, but that isn't good enough for them. Finally, they sent a confirmation number to my phone, and that was good enough I guess? They asked for a vehicle registration and insurance card with my name and address. The main point here is that it was incredibly easy to open the account online but is incredibly difficult to CLOSE the account. I live 2 hours away. Why would they send promotional pieces of mail to areas in which they have no banks? That smells like a scam to me. Beware.

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