Technology Credit Union N First St, San Jose, California

Technology Credit Union Reviews

3.6 stars based on 18 reviews

Featured Comments:

• N

  Nick B

  5.0

  Doreen was super helpful with our Tesla loan and we got an amazing rate! Appreciate all the follow up and concern for making sure we were ready for our delivery appointment!

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  Response from the owner

  Hi Nick, thank you for the 5-star review! We are so happy to hear Doreen was able to help get you set up with a great loan. Please don’t hesitate to reach out if you ever need anything else.

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  Michael Cunningham

  1.0

  My solar panel loan carrier is Technology Credit Union. My loan open date is 12/3/2020. The terms of my loan stipulate that, "If you make all required payments on time and in full and also pay $xxxx.xx on the scheduled date of your 17th payment, your subsequent scheduled monthly payments will be reduced to the approximate level of your prior monthly payments." My monthly payments have always been on time. Additionally, I made a balloon payment in the amount of $xxxx.xx. The balloon payment and principal portion of my monthly payments combined exceed the required 26% of the loan paid back by the 17th month stipulation. As of June 3 I have paid back 29.6% of the original loan amount. Starting in July my loan payment has been reamortized and increased. I am being told by Technology Credit Union that the principal portion of my monthly payments doesn't count towards the 26% that must be paid to maintain my loan payment. This has been misrepresented by all parties. Verbally, in writing and in emails since the beginning of my loan, nothing has explicitly said my principal payments made each month are ineligible to be calculated as part of this repayment percentage agreement. As per the language from the loan agreement above I have made my monthly payments on time and ALSO paid $xxxx.xx of the principal by the 17th month. Tech CU is using this questionable language to justify collecting a higher monthly payment and therefore collecting more interest from me monthly. It is a purposeful misrepresentation that misleads customers. I do not recommend doing business with Technology Credit Union.

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  Response from the owner

  Hi Michael, We are so sorry to hear about your experience! We are looking into the matter now, and will have someone reach out to you.

• K

  Karina Rubio

  5.0

  My father and i spoke with Christine after experiencing an issue with another bank. Christine was extremely helpful and helped resolve my problem quickly. My father has banked here for over 20 years and I have banked here for almost 15 years. Great customer service.

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