Texas Regional Bank S 77 Sunshine Strip Harlingen, Texas

Texas Regional Bank Reviews

4.2 stars based on 5 reviews

Featured Comments:

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  Elizabeth Aguilar

  5.0

  I love this bank! I have banked with them since they opened and have never had issues with them. They are friendly, provide answers to your questions and take the time to ensure quality service. I have both a checking and savings account.

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  Response from the owner

  Thank you for the great review. We look forward to continue working with you.

• N

  Nate Campbell

  2.0

  Not a bad bank however they have a major downfall. There is no way to make deposits outside of business hours. I have never dealt with a bank in 25 years who didn't provide an ATM that accepted deposits or at the very least a drop box. Come on guys it's 2021. If I knew this was the case I would have never opened an account with them. You could at least inform potential, new clients that this is a service you do not provide, because everyone else does. To me and others who have varying work schedules, this makes TRB virtually useless, no way I'd recommend it to anyone. Other than that, the staff is very friendly and the facility is clean and orderly. Shame they do not provide one basic feature that every other bank does. I really hope TRB reconsiders their decision to not offer after-hour deposits because I have no complaints otherwise. However, skimping out on this issue is a huge issue and a very poor business decision.

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  Response from the owner

  Hi Nate, we apologize for the inconvenience. We have great news. This location does have a night drop. It’s in the drive thru area, next to the commercial lane. Based on your feedback , we are going to look into clearer signage pointing customers, like you, to our night drop. Thanks for taking the time to share your experience.

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  Cortez Arturo

  5.0

  Been banking with Texas Regional for a few years now. I have to say the customer service is 2nd to non. not just when you walk into the bank but customer service on the phone. I can't argue with that. They always protect me and make everything right. Keep up the great work.

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  Response from the owner

  Thank you for the positive review Mr. Arturo! It’s our mission to provide our customers the best service in our branches, online and on the phone. Your review means a lot to our team…thank you for taking the time to share.

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