The National Bank of Indianapolis - Downtown Banking Center N Pennsylvania St, Indianapolis, Indiana

The National Bank of Indianapolis - Downtown Banking Center Reviews

3.5 stars based on 16 reviews

Featured Comments:

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  Matthew Deck

  5.0

  My 19 year old daughter got legitimately scammed out of her life savings. The National Bank of Indianapolis responded immediately with care, concern, and a strong sense of urgency. Due to their efforts and actions, my daughter will be getting her money back!!! This mentality starts at the top with their President and Vice Presidents. They have a great foundation and backbone! Thank you NBofI

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  Emanuel Isakov

  3.0

  Decent bank that urgently needs to get with the times. I love small banks and the service here is usually great. But every problem I’ve ever had here is about their ATM’s. Their ATM’s (at least all the ones I’ve visited) still require you to use an envelope and a deposit slip. Seriously, what century is this? Is the logic there that if you need to deposit after hours, you’re supposed to walk into a branch during business hours, get a deposit slip, go get a pen from home, fill out the slip and the envelope, then go back to use their ATM? Cash scan ATM’s have become the norm specifically to adapt banking into a digital world. It isn’t 1999 anymore. If you happen to be an unfortunate soul with a full-time job working until 5:00pm every day, you are literally unable to make deposits at this bank. My options are to give up a lunch break or consider their competitors. I’m literally trying to give them my money and their outdated tech makes it impossible.

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  Susan Haber

  5.0

  Quintessential neighborhood bank experience. They know my kids’ names, care about helping our family make sound financial decisions and help when we ask. And who can say no to a Hershey kiss every so often?

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