Together Credit Union Lynch St, St. Louis, Missouri

Together Credit Union Reviews

3.2 stars based on 70 reviews

Featured Comments:

• M

  Mrs. Nik Willis

  5.0

  Very good service and great people, let alone the perks and the money I’m saving already in less than a month!! 10/10 recommend

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  Response from the owner

  Hey there! We love hearing that! The perks are pretty great... especially those discounted Cardinal Tickets, am I right?! Thanks for being a valued member of Together Credit Union!

• J

  Jeff Massey

  2.0

  I've been trying to get some credit card statements from 2021 - they changed my account number and I can't get them online. It's been 3 weeks since they originally promised to mail & email them I still haven't received them! I'm at Together hq to get them and no one seems able to do this simple task. Don't bank here - unless you're fine with ZERO customer service.

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  Response from the owner

  Hi Mr. Massey. I'm so sorry for the issues and inconvenience you're encountering. Mike, Branch Manager at the Lynch St. Branch, will be calling you today to assist with this. We promise to do our best to make it right! Thank you for being part of Together Credit Union.

• M

  Michael Wright

  2.0

  Numerous issues over the years from a troubled total system overhaul, to replacing debit cards all on a single day, to other features not working correctly and cannot access my funds and always get, were sorry, will pass it on. When I come thru drive thru I have to wait cause only have 1-2 tellers available on front or even inside. Amazing not ever enough people to help their customers yet we can spend $ and change our name numerous times cause that's more important then opening more branches in metro east. When I ask to speak to the President of the Credit Union and then get dismissed it was time to leave and go elsewhere. Last day I closed my account no one even said anything to me, I was like Bye

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  Response from the owner

  Hi Mr. Wright. We sincerely apologize for the negative experiences you've had with us; please know, our members are our top priority, as is providing top-notch customer service. If you'd like to discuss this further we are happy to do so - please reach out to us at any time. Thank you for being a part of Together Credit Union.

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