Topline Federal Credit Union Jefferson Hwy, Maple Grove, Minnesota

Topline Federal Credit Union Reviews

3.2 stars based on 47 reviews

Featured Comments:

• s

  sue Schmitz

  5.0

  This review is coming after almost a year of continued AMAZING service from the Top Line in Brooklyn Park. Scott Berg and Mr. Wever have always been helpful, patient, and professional. They have made the difficult business of dealing with probate and my dad's estate a flawless experience. A Sincere thank you to the entire Top Line family

  ---

  Response from the owner

  Sue, thanks for the review! We are happy to hear about your positive experience at our Brooklyn Park branch. Thanks for being a TopLine member-owner!

• M

  Miranda Lynn

  1.0

  Been a member since 2019… there’s been many ups and downs with this bank. Many downs- Most frustrating part is their online banking app. They purposefully made it seem like you have more in your account, as in enough to make various merchant transactions. Then turn around and put you into the negative- just to charge you a 30$ overdraft fee?! Remember these banks make most of their money off you! So… say even if you overdraft by $1. You best be ready to pay back 30$?! For every transaction you make. I’d be looking for a new bank but I have way too much connected to my accounts. Once I reach a point with my financial goals… BEST BELIEVE- I’ll be going somewhere else or figuring out making my own bank with Life Insurance policies.

  ---

  Response from the owner

  Miranda, we value our members’ business and regret that you were disappointed. We’d like to discuss your experience in detail to see how we can improve the TopLine member experience. Please contact Member Services at 763-391-9494, email [email protected] or visit your local branch. Thank you!

• A

  Alex Engstler

  1.0

  Ive tried to close the account my father had, he recently passed, and this company just keeps sending bills. I paid the total due twice; $2000+ the first time, and then they sent a bill the next month for $40 something, I paid that. They just called me this morning asking for $10 dollars, and also said they can't even cancel the card. Utterly useless

  ---

  Response from the owner

  Alex, we are so sorry to hear about your experience at TopLine. We always strive to give our members the best experience and service possible. Please contact Member Services at 763-391-9494, email [email protected] or visit your local branch so that we can personally discuss your situation and help to resolve any outstanding questions. Thank you!

More reviews (44)