TowneBank Three Chopt Rd, Richmond, Virginia

TowneBank Reviews

5.0 stars based on 4 reviews

Featured Comments:

• P

  Paul Brookes

  5.0

  I am now and always will be a fan of Towne Bank! From my experience in the tidewater to now being in Richmond... Topnotch all the way. The way most of us remember what community banking looks like. Erin and Warren are usually who I bank with at this branch. Erin is my favorite! Sorry Walter. In all honesty I haven't always been the best bank customer. I went through some very difficult times. No matter what, everyone I ever come in contact with are wonderful! As long as I am alive I will build and keep my, my daughters and for the future (my fiance) accounts at Towne Bank. I highly recommend them!

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  Response from the owner

  Dear Paul, We are so appreciative of your heartfelt review! We are here to be your hometown bank, wherever you find us. We are thrilled that you have seen that firsthand, both in Hampton Roads/Tidewater, and now in the Richmond area at our Village Shopping Center location. Thank you for your recommendation!

• R

  Renee Ls

  5.0

  Great service delivered today from the representatives at Townebank. My concerns were acknowledged and addressed with a positive and solution-focused response. Powerful. I truly feel like a valued member at Townebank. 5 stars 🌟

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  Response from the owner

  Hi Renee - We shared your feedback with the manager at this office. Hopefully she was able to reach you today. She understood that your visit on Friday did not go smoothly and will address this with the staff as a training opportunity.

• j

  james fuller

  5.0

  Opened a business account at this branch and had a positive experience. The staff were very helpful and efficient in getting my account set up. Way better experience than with the big banks around town.

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  Response from the owner

  Hello Mr. Fuller! Thank you so much for sharing your feedback. We appreciate your business, and are so happy to hear that we delivered on our promise to provide you with exquisite service. We have a great team of hometown bankers at our Village location, and anywhere you find a TowneBank!

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